Privacy Policy

Last updated: January 24, 2026

Rainier Cleaning Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and physical address
  • Service Information: Details about your property, cleaning preferences, and scheduling requests
  • Payment Information: Credit card and billing information processed through Square (we do not store full card numbers)
  • Communication Records: Messages, emails, and notes from your interactions with us

We also automatically collect certain information when you visit our website:

  • Device and browser information
  • IP address and general location
  • Pages visited and time spent on our site
  • Referring website or search terms

How We Use Your Information

We use your information to:

  • Provide and schedule cleaning services
  • Process payments and send invoices
  • Communicate about appointments, changes, or promotions
  • Respond to your questions and requests
  • Improve our services and website
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Companies that help us operate our business (payment processors like Square, scheduling software, etc.)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Payment Processing

We use Square for payment processing. When you make a payment, your financial information is collected and processed directly by Square according to their privacy policy. We recommend reviewing Square's Privacy Policy for details on how they handle your payment data.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of the data we have about you

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, though disabling them may affect site functionality.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: